Apprenticeship Success

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We are delighted to congratulate Francesca on successfully completing her Level 3 HGV  Technician apprenticeship!

Her dedication, skill and commitment throughout the apprenticeship have been truly exceptional. We are proud to have her continue as a vital part of our workshop team, contributing her expertise and passion to every job.

It’s always inspiring to see young people building successful careers in the industry. At RS Recovery, we are committed to nurturing talent across all areas of our business. Francesca’s success is particularly inspiring as she thrives in a traditionally male-dominated industry showing that dedication and skill know no boundaries.

As you can see, our workshop team are super proud and we look forward to seeing her continue to grow and make an impact in the industry!

August Fleet Update

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Exciting times here at RS Recovery – our recovery truck fleet is expanding and we can’t wait to show you what’s coming! With winter just around the corner, we’re making sure we’re fully equipped to handle the toughest recovery jobs.

Two New Falkoms

Two brand-new Falkom recovery trucks have recently landed back in the UK and are now ready for air-brushing. These trucks aren’t just about looks – they’re built for performance, reliability and efficiency, making them a perfect addition to our fleet.

Meet the Essel T-Rex 🦖

Our latest addition, the Essel T-Rex, is almost ready to hit the streets. Our Workshop and Recovery manager travelled to Slovakia to personally collect this one. A few finishing touches remain but once complete, this machine will expand our capabilities even further. Its design combines heavy-duty recovery performance with precision engineering, ensuring we’re prepared for the largest and most complex recovery jobs.

8-Wheeler Recovery Truck Progress

Our 8-wheeler recovery truck is shaping up perfectly. Here’s where we are so far:

  • Equipment fully wired in – all electrics are integrated and ready.

  • Beacons & lights mounted – safety and visibility are priority #1.

  • Remote reprogramming complete – technology that keeps us connected and efficient.

  • Extra winch returns fitted – adding versatility for complex recoveries.

  • New body controls installed – seamless operation for our team.

  • MOT prep & storage underway – ensuring it’s fully roadworthy and compliant.

Next step: the paintwork! Once complete, this truck will hit the roads in November, just in time to tackle the busy winter peak.

We’re always investing in our fleet to deliver the fastest, safest and most reliable recovery service possible. These new vehicles aren’t just additions but enhancements to the way we work, allowing us to respond to more complex incidents, provide higher efficiency and maintain our reputation as a UK fleet that’s ready for anything

From Slide Bed to IVR Trainer

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From Slide Bed to IVR Trainer: Michael’s Journey with RS Recovery

At RS Recovery, we pride ourselves on fostering home-grown talent, supporting professional growth and recognising the dedication of our team. Meet Michael, our in house IVR Trainer at RS Recovery, whose journey with us is a testament to commitment, skill and continuous development.

Michael began his journey at RS Recovery several years ago, starting out behind the wheel of a slide bed vehicle. From day one, he demonstrated a strong work ethic, reliability and a natural aptitude for the demands of vehicle recovery. It wasn’t long before his potential stood out and he soon progressed into the challenging world of heavy recovery – a role that requires not only technical skill but calmness under pressure and a thorough understanding of complex recovery operations.

Eager to expand his capabilities even further, Michael took the initiative to gain his incident manager qualifications, positioning himself as a key player in coordinating and managing complex recovery incidents on the roadside and beyond.

Now, we’re incredibly proud to announce that Michael has taken on a new and important position within the RS Recovery team: our in-house IVR (Institute of Vehicle Recovery) Trainer. In this role, he is responsible for sharing his extensive experience and expertise with the next generation of recovery operators – ensuring our high standards are passed on and upheld across the team.

Michael’s progression through the ranks is not just a personal achievement but a reflection of our commitment at RS Recovery to invest in our people. His journey embodies what’s possible when dedication meets opportunity.

Well done, Michael!

Driven to do more: Ben’s Story

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-“RS have supported me in gaining my Class 1 license which is a huge step forward in my career.”

 

Ben started his career as a working on heavy plant equipment before moving on to a maintenance role for a large fleet operator where he found his passion for HGV work. He delved into the world of roadside breakdown gaining experience with lifting deck trailers, tail lifts and more before joining us at RS.

 

What’s the most common job you’re called out for?

“Diagnostics because I’ve trained on various systems such as Haldex, Wabco, Jaltest. Having access to the best kit means we can get the job done efficiently and keep up with industry standards”.

 

Favourite job to attend?
“Since joining RS, I’ve had more opportunities to take part in major incident work as a roadside tech, including rollovers, something I’d never done before. They have became one of my favourite jobs to go to!”

 

What’s the most valuable skill you’ve learned on the job?
“Communication. It plays a big part, anything from communicating with the office to calling parts suppliers and customers.”

 

What keeps you motivated?
“I’d say the chance to do more beyond my main role. I’ve trained new starters, earned my Class 1 license, and learned recovery skills — the opportunities here just keep growing.”

 

✅ We actively invest in our team, providing hands-on training and the latest technology so they can thrive in their roles.

 

To find out more about breakdown assistance or recovery services click here.

Apprentice to Expert!

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🔧 Meet Adam, HGV Roadside Technician!

Roadside Tech - Adam
He started out with his first job as an apprentice at a main dealer, where he spent 18 years developing his skills through hands-on work and in-house training. Adam built a strong foundation in diagnostics, inspections and advanced fault-finding and after a stint at a local family-run business working across a range of vehicles and trailers, he joined us at RS Recovery in 2024.
“What I enjoy most? No two days are ever the same. One minute I’m at a depot diagnosing a generator that won’t start, the next I’m on the motorway with a trailer that’s locked up. I love thinking on my feet – especially when it’s an electrical issue that really makes me dig deep.”
We asked him what keeps him motivated. His answer – “The love for the job, the constant challenge and that feeling when you get something sorted. That’s what it’s all about.”
💡 Since joining RS, he’s completed IVR Levels 1, 2, 3, and 27 for roadside safety, plus his IMI in heavy EV/hybrid vehicles.
⚡Most common breakdowns: Faulty lights, ABS issues, engine or exhaust faults.
🧠Biggest lesson learned: “Good communication – with control, customers and suppliers – goes a long way.”
🛠 Favourite jobs? “The ones that test your brain and teach you something new.”
Not your average 9-5? That’s right. “When you’re on call, the day ends when the job does. But I wouldn’t trade it for anything.”
At RS Recovery, we believe in empowering our technicians with the tools, training and support they need to thrive – we know a great team keeps our customers moving.
For Roadside Technician vacancies search ‘RS Recovery Ltd’ on Indeed or email recruitment@rs-recovery.com.

New Telephony System

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We have recently invested in a new telephone system, engineered to optimize call routing leading to noticeably reduced wait times when you need us most.

The system ensures your calls are efficiently directed to the appropriate teams; rear leaf spring snapped on your loaded 8-wheeler? Our Head Office team will take care of it. Tractor unit broken down in Inverness and you need it back in the Midlands? Not to worry, our dedicated Dispatch team will have one of our vetted and trusted subcontractors out to you and remain on hand to keep you updated from start to finish.

In short, whilst first-class service has always been our number one priority; the new system (along with our control team, of course) ensures you will experience seamless handling of your breakdowns and hassle-free support from the side of the road until your vehicle is back to base.

For vehicle breakdowns and roadside assistance, call our Control Team on 0121 522 2076.